FAQ

Here you can find a list of frequently asked questions. If these answers don't help you feel free to contact us by phone or e-mail.

 

 

  • Is the Blue/White card a pre-requisite to complete training?

It is only a pre-requisite to hold a blue/white card for the Traffic Management & Traffic Control courses we offer (including refreshers).You can complete your online white card via our web site prior to attending for your course if required.

  • I’ve lost my certification previously done with Down to Earth. Can I have a replacement certificate or license card re-issued?

Yes, a replacement certificate or license card is $27.50 each (inc GST). Please contact our office to organise your replacement.  If you require a replacement Worksafe license card please contact Worksafe directly for a re-issue on 1300 307 877.

  • Is there a minimum age I have to be to attend one of your courses?

If you are completing a Worksafe High-Risk course, you are required to be at least 18 years of age. In relation to non-Worksafe related courses, please check the pre-requisites of the course on our web site for any age restrictions or other pre-requisites.

  • What is the Worksafe application fee for?

If you complete a High-Risk course with us, a Worksafe application form & fee will need to be sent off to Worksafe for this. In return you will receive a High-Risk license card with your qualification/s on it. This is mandatory for all High-Risk courses.

  • What are the High-Risk courses Down to Earth offer?

High-Risk courses we offer include Dogging, Rigging (Basic through to Advanced), Scaffolding (Basic through to Advanced), Forklift, Elevated Work Platform and Crane courses.

  • How long after my course will I receive my certification?

As soon as the invoice is paid for. Certification will be sent out to the person who organised/paid for the training.

  • How long after my High-Risk course will I receive my Worksafe license card?

Please allow 6-8 weeks. This will come out to your personal address. If after 6-8 weeks you still haven’t received your card please contact Worksafe licensing directly on 1300 307 877 to chase it.

  • Are your qualifications Nationally accredited?

Yes! All of our qualifications are nationally accredited and approved by the Training Accreditation Council of WA.

  • Can I still use my Blue card, or do I have to upgrade to the new White card?

Yes you can continue to use it. Both blue and white cards are accepted as by the regulatory authority as evidence that induction training has been completed. Blue cards have now been given no expiry date, and white cards expire 3 years from the issue date stated on the card. The only instance an employer may not accept a blue card is if it is a site-specific requirement to hold a white card (as it is more current).